Employee survey at Arla Foods
“Does our organisation operate the way you wish it would?” Every year Arla Foods asks its 17,000 employees to evaluate the organisation's performance. Questions and answers are linked to strategic initiatives and used as an important tool for ongoing improvement at all levels in the organisation.
Customer feedback system for ISS Facility Services
“How do we improve customer relations and ensure timely and appropriate responses to customer complaints?” Ramboll Management Consulting set up an automated feedback system giving ISS real-time customer feedback from individual customers, allowing immediate follow-up when necessary.
Opinion polls for the Danish daily, Jyllands Posten
“Public opinion polls provide valuable information for decision makers”. For many years Ramboll Management Consulting has delivered high-quality public opinion polls for Denmark's largest newspaper.
Company survey for the Danish National Labour Market
“Does the labour force fulfil the needs and demands of Danish companies?” For more than 10 years Ramboll Management Consulting has conducted an annual survey covering about 28,000 companies labour needs and demands – regional as well as national. The survey requires complex sampling and weighting procedures to scale sample results with results for all companies in Denmark .
Parent survey of schools and childcare facilities in the Municipality of Aarhus
“How do we use and prioritise resources to ensure the best possible experience with our services?” A questionnaire-based survey among parents to 47,000 children in schools, childcare and similar institutions. Automated reports were generated for all institutions covered by the survey.